On May, 16th and 17th our customer Santander Consumer Bank, takes part in the Business Circle Conference “”Banking Summit Vienna 2019″”. In Retail Banking Stream, Dr Christoph Auer, Managing Director speaks in an exciting keynote “Quo-Vadis Business Model: Omni-Channel – The Big Complexity about changing service model, business case and sales management and customer experience in the omni-channel world.https://businesscircle.at/banken-versicherungen/konferenz/banking-summit-vienna/#programm sales management and customer experience in the omni-channel world.https://businesscircle.at/banken-versicherungen/konferenz/banking-summit-vienna/#programm