We have been digitizing banking for 36 years.
UNiQUARE is the leading supplier of software solutions for customer-centric banking based on digitized, integrated end-to-end processes.
Complete service package from a single source
36 years IT and banking experience and innovation
Highest quality standards – Software made in Austria
36 years of experience in digitization of banking processes
UNiQUARE is an Austrian company based in Krumpendorf. The company has been exclusively focused on the financial sector since its founding in 1988 and has extensive expertise and international experience in implementing innovative and successful solutions. We rely on the unique combination of our industry knowledge and software expertise with our sound, future-oriented market knowledge.
Solutions for customer-centric banking
Bank customers are the focus of our solutions. Our solutions are seamlessly integrated into the bank’s IT landscape and with external systems, providing the financial institution with comprehensive, complete and up-to-date data at all times. Thus, you get a complete overview of the customer’s needs and interests. The customer manager will be provided with appropriate tips and suggestions at the right time, in order to utilize the customer potential and to attract new customers as efficiently as possible.
Digitized, integrated end-to-end processes
UNiQUARE solutions create digitized end-to-end processes in which both internal and external systems are directly integrated. Thanks to the omnichannel capability, the processes run smoothly through all the sales and communication channels of the financial institution. Therefore, the channel change is possible at any time and without process breaks. Our solutions enable the transfer of individual process steps to the customer and support the use of the most efficient channels.
Complete service package from a single source
UNiQUARE ensures the successful delivery of your software project. We do not just develop software products. We also take over the integration and implementation of our field-tested and innovative products. The latest individual requirements of the financial institution are adapted and integrated into the existing IT landscape. UNiQUARE takes care of timely introduction, maintenance and further development. We are your reliable partner throughout the lifecycle of your solution.
Quality as a matter of course
Our employees have in-depth industry and IT knowledge and years of experience in implementing UNiQUARE solutions with leading financial institutions in diverse markets. We underpin our quality with relevant certifications, ongoing training and the use of modern and efficient tools. The anchoring of total quality management throughout the company and a high level of service in all areas round off our quality promise.
1.500+
Financial institutions
200.000+
Users
3
Continents
36
Years of experience
Over 200,000 users!
What do you think about our future-oriented solutions?
Rebecca Bernardy
Sector Manager B2C Customer Processes
DZ PRIVATBANK S.A., Luxembourg
“DZ PRIVATBANK introduced UNiQUARE CRM solution in 2012. It has since become a central and indispensable value added platform.
UNiQUARE develops innovative end-to-end processes with up-to-date usability.
We are looking forward to further years of successful collaboration with UNiQUARE as a reliable and competent partner.”
Details
DZ PRIVATBANK now uses the 7th generation of UNiQUARE’s CRM. UNiQUARE CRM solution is a web-based standard software adapted to specific requirements and seamlessly integrated into DZ PRIVATBANK’s existing IT landscape.
DZ PRIVATBANK S.A. belongs to the Volksbanken Raiffeisenbanken cooperative financial group. It is the Group’s competence center for private banking, fund services and loans in euros and all other currencies. With its locations in Luxembourg, Switzerland and its branches in Germany, DZ PRIVATBANK combines local proximity with international competence.
Merlin Huber
Head of Value Stream “Customer & Data”
Berner Kantonalbank, Switzerland
“UNiQUARE has been a reliable and flexible partner of aity AG and BEKB since 2019. UNiQUARE’s CRM solution is seamlessly integrated into the IT system landscape and into the business processes of BEKB. It supports the entire lifecycle of business relationships. The adaptations to BEKB-specific needs enable the bank to provide efficient customer service and ensure compliance with regulatory requirements. “
Details
UNiQUARE’s CRM solution was adapted to the specific needs of BEKB and to Swiss regulations using an agile project approach. It is seamlessly integrated into the advisor portal and other applications. It provides an individualized, up-to-date front-end for bank users. Front-end workflows for opening and maintaining various business relationships ensure efficiency and regulatory compliance. Authorized users can access historical customer data at any time.
BEKB can look back at a long history. The bank has developed steadily since 1834. Today it has 1,150 employees and it successfully supports around 475,000 customers at 75 locations in the cantons of Bern and Solothurn. It is one of the leading financial services providers in private and corporate customer business and in asset management.
aity AG is an IT service provider for BEKB. It provides easy access to innovative financial services and creates new customer experiences in the areas of e-banking, customer portals and mobile apps.
Claudia Breitwieser
Head of Broker Sales & Cooperation
bank99, Austria
“In the area of housing financing, we focus on efficient and digital processes in order to be able to provide our customers and partners with the best possible results in the shortest possible time. UNiQUARE is an innovative partner we have found in 2022/23. UNiQUARE supports us perfectly and always meets us at eye level in our joint further development.”
Details
In a joint project, bank99 and UNiQUARE successfully optimized and digitized all processes in the area of housing financing. As an innovative partner, UNiQUARE supports the bank in its further development.
bank99 is a digital bank in combination with almost 1,750 Post Office branches. They offer their around 250,000 customers everything they need. The unique combination of modern digital products and a strong branch network helps their over 340 employees across Austria to provide seamless and effective customer support.
Rebecca Bernardy
Sector Manager B2C Customer Processes
DZ PRIVATBANK S.A., Luxembourg
“DZ PRIVATBANK introduced UNiQUARE CRM solution in 2012. It has since become a central and indispensable value added platform.
UNiQUARE develops innovative end-to-end processes with up-to-date usability.
We are looking forward to further years of successful collaboration with UNiQUARE as a reliable and competent partner.”
Details
DZ PRIVATBANK now uses the 7th generation of UNiQUARE’s CRM. UNiQUARE CRM solution is a web-based standard software adapted to specific requirements and seamlessly integrated into DZ PRIVATBANK’s existing IT landscape.
DZ PRIVATBANK S.A. belongs to the Volksbanken Raiffeisenbanken cooperative financial group. It is the Group’s competence center for private banking, fund services and loans in euros and all other currencies. With its locations in Luxembourg, Switzerland and its branches in Germany, DZ PRIVATBANK combines local proximity with international competence.
Merlin Huber
Head of Value Stream “Customer & Data”
Berner Kantonalbank, Switzerland
“UNiQUARE has been a reliable and flexible partner of aity AG and BEKB since 2019. UNiQUARE’s CRM solution is seamlessly integrated into the IT system landscape and into the business processes of BEKB. It supports the entire lifecycle of business relationships. The adaptations to BEKB-specific needs enable the bank to provide efficient customer service and ensure compliance with regulatory requirements. “
Details
UNiQUARE’s CRM solution was adapted to the specific needs of BEKB and to Swiss regulations using an agile project approach. It is seamlessly integrated into the advisor portal and other applications. It provides an individualized, up-to-date front-end for bank users. Front-end workflows for opening and maintaining various business relationships ensure efficiency and regulatory compliance. Authorized users can access historical customer data at any time.
BEKB can look back at a long history. The bank has developed steadily since 1834. Today it has 1,150 employees and it successfully supports around 475,000 customers at 75 locations in the cantons of Bern and Solothurn. It is one of the leading financial services providers in private and corporate customer business and in asset management.
aity AG is an IT service provider for BEKB. It provides easy access to innovative financial services and creates new customer experiences in the areas of e-banking, customer portals and mobile apps.
Claudia Breitwieser
Head of Broker Sales & Cooperation
bank99, Austria
“In the area of housing financing, we focus on efficient and digital processes in order to be able to provide our customers and partners with the best possible results in the shortest possible time. UNiQUARE is an innovative partner we have found in 2022/23. UNiQUARE supports us perfectly and always meets us at eye level in our joint further development.”
Details
In a joint project, bank99 and UNiQUARE successfully optimized and digitized all processes in the area of housing financing. As an innovative partner, UNiQUARE supports the bank in its further development.
bank99 is a digital bank in combination with almost 1,750 Post Office branches. They offer their around 250,000 customers everything they need. The unique combination of modern digital products and a strong branch network helps their over 340 employees across Austria to provide seamless and effective customer support.
Any questions about our company and our offer?
Call us or send us an email. We will be delighted to get in touch.
Tanja Wutte
Marketing & Sales Office
+43 4229 4000 502
marketing@uniquare.com