IT-Support & Helpdesk

#krumpendorf #fulltime #hybrideworking #support

Your responsibilities

First point of contact for accepting and processing support requests from our users
Recording, processing and documenting tickets
Initial resolution of IT problems and queries according to the specified processes
Collaboration with the development team and project management
Active support in the development of industry-specific know-how

Your profile

Basic knowledge of IT systems and technologies
Completed technical training is an advantage
Strong communications skills and customer orientation
Analytical skills and the ability to understand and solve complex problems
Team spirit and the ability to work in a dynamic environment

For this position with potential, we offer you a minimum salary of EUR 3.077 gross/month for full-time employment. We will, of course, offer more to candidates with appropriate qualifications and experience.

Our benefits

Professional onboarding

for the best possible start in the new position

Personalized training

offer for further development

Flexible working hours

with home office option

Respectful cooperation

through transparency, communication and openness

Events for employees and their families

to strengthen bonds with each other

Sports and leisure activities

with company bikes, fitness studio and numerous sporting events

Regular appraisals

for mutual feedback and face-to-face communication

Central location

with good public transport and free parking

Family-friendly employer

for support in all circumstances

Healthy workplace

through a wide range of company health promotion measures: massages, medical check-ups and consultation hours

Apply now

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