Complete service package from a single source
At UNiQUARE, your bank gets a complete one-stop package that is standardized to a high degree and consists of a product, its adaptation, implementation, maintenance and development. Throughout the whole lifecycle of your solution, you will retain UNiQUARE as your point of contact, providing you with industry, IT and market expertise. We partner with our clients and build customer relationships that last for decades and are mutually beneficial.
You choose the degree of customization of our solutions: we offer the entire range from preconfigured, ready-to-use products to tailor-made solutions.
The services offered by UNiQUARE are geared to all types and sizes of banks. We are your qualified solution partner with many years of experience. Therefore, we are in the position to promote the optimization, automation and digitization process together with your financial institution, be it for individual, SME or corporate customers, as well as in Private Banking.
Technical product highlights
Our Banking Suite consists of cloud-enabled IT systems that are either operated by our business customers on site (on the customer’s infrastructure, “on premise”) or by us in the cloud. This is done individually, according to customer requirements.
- Multitenancy, multicurrency and multilanguage capability
- Omnichannel capability: all relevant communication and distribution channels are integrated as part of the end-to-end process
- JEE-compliant component architecture: scalable and highly available; independence of operating system and application server
- Integration into the existing infrastructure: interfaces to existing banking systems as well as third-party systems and services
- Service Oriented Architecture (SOA): Standardized business functionality as invokable services (reusable, interchangeable, orchestrated, extensible)
- Standardized data models (individually expandable)
- Device independence: whether on a stand-alone device, notebook, tablet or smartphone – our solutions are available on all devices and adapt to them in the best possible way
Our customers benefit from future-oriented standard products that at the same time take account of regional specifics and current market conditions. Our approach to individualization goes one step further by adapting the solutions as best as possible to the visions, requirements and wishes of a financial institution.
The modular structure of all our standard products provides a solid basis for such individualization. Instead of a complete renewal of the IT landscape, the bank will integrate not only UNiQUARE components but also existing, well-proven legacy systems into the optimized overall process. The smooth, transparent process flow across all communication channels of the bank is possible thanks to the seamless integration with all relevant internal and external systems.
The result is a solution tailored to the financial institution with all the advantages of a standard product, which is field-tested, reliable and continuously developed.
UNiQUARE is a product and implementation company at the same time. We are your only contact point from day one and throughout the lifecycle of your solution. In addition to ensuring a smooth project implementation, we place a particular emphasis on knowledge transfer. Our employees are experts in software for the financial industry and have extensive experience in implementing innovative projects with banks on three continents.
For the implementation of our products, we rely on recognized, standardized project procedures, adapted to the specifics of the financial industry, that are anchored in our processes. Depending on the wishes and structures of the financial institution, we can use agile methods, classic waterfall models and a wide variety of hybrid variants.
UNiQUARE cooperates with many of the leading complementary third-party vendors on the market to ensure fast and smooth overall project delivery.
Quality is UNiQUARE’s top priority in project implementation. Our quality is underpinned by relevant certifications, ongoing training and the use of modern and efficient tools. The anchoring of TQM (Total Quality Management) throughout the company and a high level of service in all areas round off our quality promise.
Maintenance and further development
Maintenance is an integral part of UNiQUARE’s service offering and includes a variety of services to help ensure that your solution runs smoothly and remains up-to-date. In doing so, we offer our customers a major advantage: the same people who have implemented your solution and know it by heart, are now responsible for its maintenance.
The further development of our products is carried out in close cooperation with our customers. In addition to the ongoing improvement and expansion, individual customer requests are regularly evaluated and included in the future versions of the product, if appropriate. Thus, our customers benefit from UNiQUARE’s and community’s innovation. The customer-friendly upgrade policy completes our high level of service. You decide when and to what extent you want to upgrade to the next version
The modular and parameterizable nature of our products, based on the latest technology, ensures easy adaptation of your solution to your future requirements. At any time, you can add any other modules from the UNiQUARE portfolio. This allows your solution to be extended with additional products, channels, customer groups and functions – all within one system.