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Customer feedback

The expertise of UNiQUARE and the outstanding flexibility of their Private Banking CRM Solution were the crucial factors leading to our decision for UNiQUARE. The solution fully met our expectations, the users felt at ease with it right from the beginning - a very successful project. Beat Fraefel, in former times Division Manager, DZ Privatbank Schweiz

A bank can increase its sales success sustainably only, if its customers benefit long term from the relationship, too. If this succeeds, CRM is a success. The Savings Banks CRM solution by UNiQUARE convinced us, because it supports sales and customer orientation in high-quality from the perspective of a savings banks philosophy. Walter Kleine, former CEO, Sparkasse Hannover

Since 1993 UNiQUARE has been our reliable and professional partner. By migrating to the browser based UNiQUARE Teller Solution we managed to establish a basis for the future. Michael L. Baumberger, Head of Salesmanagement, Member of the Board, Bank Coop, Switzerland (2008)

The UNiQUARE Loan Solution leads to transparent, flexible and customer-
specific processes and allows an active management of the entire loan process. Introducing the new solution we reached an increase of efficiency of more than 30%.
Dieter Bourlauf, Head of competence center technology, Degussa Bank Deutschland

In the rapidly growing SEE markets we are faced with increasing competition, high pressure on costs and customer retention. The integrated CRM-Loan-Solution of UNiQUARE helps us meeting the core challenges: The highly automated loan process enables us managing the growing number of loan requests and at the same time increasing sales and service quality by an effective customer relationship management. Mirko Spanovic, Member of the Executive Board, Hypo Alpe-Adria-Bank a.d. Serbia

The implementation of UNiQUARE CRM helped to reduce significantly the necessary resources and associated costs. At the same time, we have measurably speeded up the processes.  Dr. Christian Wolf, Director Sales Management & Service Models, Raiffeisen Bank International, Austria